Chief Product Officer, Distribution

Company: Liberty Mutual Insurance
Location: Boston
Posted on: February 4, 2025

Job Description:

Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.DescriptionAs the Chief Product Officer, Distribution, you will be responsible for delivering on implementation of Global Risk Solutions (GRS) digital distribution strategy across global foundational distribution aspects such as client and partner engagement (relationship management and risk intake) as well as client and partner enablement (portals and risk/insurance management). Collaborates with business and technology stakeholders to enable execution of end-to-end delivery plan across foundational distribution capabilities across GRS. Leading end to end programs and managing progress, risks, and dependencies across other domains. Responsible for translating Distribution domain-level business objectives (e.g., increase efficiency through an improved broker and customer portal experience) into agile product strategies through a deep understanding of end-to-end distribution lifecycle management. Responsible for ensuring stakeholder satisfaction and overall progress against strategic objectives using agile methodology.Responsibilities:

• Develops and executes product strategies and roadmaps to support digital capabilities such as broker onboarding, customer/broker account management, relationship management, customer/broker domain analytics in partnership with other domain and portfolio leaders.
• Deeply understands the businesses that comprise GRS, their go-to-market strategies, their common opportunities to leverage scale, and their unique differences that are required to win in local markets.
• Translates the voice of customer (from both broker and consumer perspective) and works closely with business units to take business strategy and translate into product strategies to support overall business objectives.
• Represents the business by communicating the product vision broadly and effectively to key stakeholders and Sr. Management.
• Prioritizes and allocates investment across products and ensures sufficient resources.
• Owns the overall product backlog across the Distribution domain and provides guidance to product owners on the teams that comprise the complete effort.
• Uses the overall backlog to coordinate the work of product teams, through each team's product owner.
• Functions as the final arbiter at the agile product level to order work and accepts the final release plan.
• Manages final escalation on trade-offs across the product domain, provides customer-oriented feedback on product and feature demos for product teams.
• Provides leadership to agile product teams and has direct managerial responsibilities for Product Owners.
• Defines objectives and development plans in alignment with IT and business objectives. Manages team to achieve business results.
• Champions agile development methodology transformation across the company through contribution to agile education initiatives and communicating agile principles to executive audiences.
• Monitors the application of agile principles across product teams.
• Leads a team of about 40 FTEs globally.
• Manages diverse stakeholders globally.Qualifications
  • Business expertise and knowledge of agile development methodologies and IT project management.
  • Bachelor's degree in relevant field (business, computer science, etc.) and a minimum of 10 years' experience in business, engineering, technology and/or consulting.
  • Master's degree preferred.
  • At least 5 years' experience managing product management teams.
  • Proven business expertise needed to set clear priorities across the product domain and drive business value.
  • Has in-depth knowledge and ability to influence business strategy for Distribution function for a commercial insurer.
  • Possesses strong communication and influence skills within the reporting line as well as with IT and business peers.
  • Excellent collaboration skills -- leading execution across teams, influencing across organizations, respected, experience of working across levels from developers and designers.
  • Demonstrates passion for improving customer outcomes and experiences.
  • Embraces change and 'outside of the box' ideas-does not feel attachment to the status quo.
  • Encourages a non-hierarchical culture.About UsAs a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people
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Keywords: Liberty Mutual Insurance, Cranston , Chief Product Officer, Distribution, Professions , Boston, Rhode Island