HIV/STI Medical Case Manager
Company: Mattapan Community Health Center Inc
Location: Boston
Posted on: May 9, 2024
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Job Description:
Description:POSITION DESCRIPTIONPOSITION: Mattapan CARES Medical
Case ManagerDEPARTMENT: Mattapan CARESLOCATION: 1575 Blue Hill
Avenue, Mattapan, MA 02126REPORTS TO: Mattapan CARES Program
ManagerTYPE: Full-TimeSALARY: NegotiableJOB SUMMARY:The Mattapan
CARES Medical Case Manager provides medical case management to
adolescent and adult clients with HIV/AIDS with an emphasis on
needs assessment, information and referrals, patient education, and
intensive advocacy.RESPONSIBILITIES90% Client Services:Provides
Case management services to HIV patients.Conducts an initial
assessment for HCV and PrEP patients and formulates a plan of care
in collaboration with the treating provider and the patient.
Revises the plan of care based on an ongoing assessment of the
patient's needs and evaluation of the interventions. Coordinates
referrals and reviews test/laboratory results.Continuously
incorporates patient teaching into the plan of care to reinforce
the client's knowledge of his/her condition(s), to ensure
understanding of the long-term plan and to maintain patient
compliance.Works collaboratively with nursing personnel and case
managers to ensure optimal care throughout the health care
continuum. As necessary makes home and/or hospital visits.Makes
appropriate referrals to community agencies based on assessment of
patient needs. Works collaboratively with case manager.Meets
monthly with other team members. Reports on the patient's progress
and makes recommendations on changes to the plan of care to ensure
patient compliance and positive patient outcomes.Submit monthly
activity and variance reports on high risk patients.Attends team
meetings as needed and as requested by clinical team
leaders.Completes all paperwork within the required time frame and
performs other duties as requested.Continuously updates his/her
clinical knowledge and skills and maintains continuing education
requirements.Conducts intake and assessments on new HIV positive
clients referred to the health center from a variety of agencies,
including hospitals, jails, substance abuse agencies and
self-referrals.Intakes serves as the point person/navigator for new
patients with HIV and Hepatitis C and PrEP referrals including
completing initial screening/intake forms, reviewing newreferrals
with medical staff (HIV/HCV providers and RN), scheduling intake
medical appointments and providing navigation services to help new
patients schedule and keep their medical appointments.Tracking and
Follow-up for PrEP and HCVTracks all new PrEP referrals from
initial referral/communication.Conducts scheduled follow-up
communications with patients for adherence and tracking.Tracks all
appointments, calls and labs in PrEP database.Outreaches to
patients with missed labs or appointments and works with the team
to re-engage them in care.Prior Authorizations completes all PA
and/or HDAP forms needed for PrEP and HCV treatment and reviews
them with RN or provider and then submits and tracks them through
resolution. 10% Community Outreach and Health PromotionWorks with
outreach staff to participate in health center and community-based
events to promote HIV, PrEP and HCV services at Codman and engage
new patients.Works with team members to track routine HIV and HCV
testing performance and develop, implement and track strategies to
increase routine testing.Requirements:Knowledge and experience with
HIV services including HIV education/prevention, outreach,
counseling, emotional/psychological support and or care
management.Knowledge of substance abuse issues, including detox,
rehabilitation and recovery.Ability to work with a wide range of
social service networks.Experience and ease working with clients in
inner city with various ethnic, cultural and racial
backgrounds.Knowledge of basic computer skills such as Word, Excel,
Microsoft Outlook, and experience working with electronic medical
records.Demonstrated organizational, oral and written communication
skills are required.Attention to detail with the ability to keep
accurate records.Ability to speak French Creole and/or Spanish
highly desirable.Bachelors degree preferred; High School/GED
required.Must cooperate fully with MCHCs Corporate Compliance
Program and performs all tasks as assigned by the Director Family
and Community Health Servicesby Jobble
Keywords: Mattapan Community Health Center Inc, Cranston , HIV/STI Medical Case Manager, Executive , Boston, Rhode Island
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